Return Policy- Shop | Micronova

OUR RETURN POLICY: IT’S REALLY SIMPLE!

The Customer should verify the Product upon its receipt.

We assure you of free replacement or repairs in case of any manufacturing defect in the performance of the standard products purchased from us within 30 days of receipt of material at your end.

Kindly email our Customer Care team at  [email protected] or call our Toll Free Number at 1800 266 1658, if case of any questions or queries for timely resolution.

Resolution in various cases is given below:

 

Reason of ReturnResolution 
Was delivered in a physically damaged conditionFree Replacement 
Has missing parts or accessoriesDelivery of Missing parts/ Free Replacement 
Is different from what was orderedDelivery of material originally ordered 
Is no longer needed (subject to acceptance by us)Refund subject to valid reason of return 

If the fault is on us (mixed up, faulty on arrival), we’ll of course pay for return shipping.

As soon as the return or exchange has cleared it’s inspection, you will be notified of your exchange or credit immediately.

 

How To Return? Kindly raise a return & service request within 30 days of material delivery. Next Steps:

 

  • INFORM US
  • PREPARE PACKAGE
  • SEND THE PACKAGE
  • WE RECEIVE THE PACKAGE
  • REPLACEMENT OR REPAIR WITHIN 7 DAYS